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Shipping and payment terms

PRICES

The products displayed and their pages include your prices with the applicable value added tax and other price components.

Shipping:

The purchased products will be sent to you digitally via email.
Shipping via email is free of charge.
You can then download the software, install it, and use it as a trial version.
In order to be able to use the respective product to its full extent, you will receive an activation key after receipt of payment within our business hours.
(Please note that in some cases, the delivery of the product key may be delayed by the specified 5-30 minutes. In any case, however, delivery will take place within 24 hours.)

Operating instructions are not included in the scope of delivery. If necessary, you can request these in advance by email or use the manufacturer's website. Our customer service team will be happy to help you!

If you have any questions, please feel free to contact one of our friendly staff members using the contact form.

You also have the option of ordering a USB stick.
In this case, your product will be delivered on a USB stick.


Shipping partner for parcels:

DHL

Shipping costs within Germany:

Shipping costs are included in the price of the USB stick.

Payment

Below you will find the payment options available to you when purchasing a product:

  • Amazon Pay
  • SOFORT Überweisung/ Klarna
  • Invoice (only for corporate customers, associations, universities, etc.)*
  • Prepayment
  • Giropay
  • Credit
  • Bancontact
  • Apple Pay
  • Google Pay
  • IDEAL
  • eps
  • Bancontact
  • Przelewy24
  • Blik
  • KBC/CBC Payment Button
  • Belfius Pay Button

*Information about purchasing on account:

This option is only available to businesses (companies, associations, universities, etc.)! This allows you to conveniently pay your invoice within 14 days.

Our goodwill – your satisfaction!

If we no longer have your Office version in stock, you will receive a higher version at no extra cost!
The advantages for you are as follows:

  • No additional costs due to the higher version
  • More application programs at a lower price
  • No delay in delivery times
  • Free support